Call recording

By adding our Magic Box hardware to either our Plus or Enterprise call loggers you benefit from an integrated call logging and recording solution. Every call can be securely recorded and accessed in seconds through a web browser. The service is ideal for legal compliance and to meet the latest FSA regulations. Customers who want [...]

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On June 9th, 2011, posted in: Uncategorized by declan

Call logging

You can have this up-to-the-second information displayed on any monitor or any screen with web access. Information can also be retrieved with an easy-to-use reporting interface. Call logging can identify invaluable information such as whether you have enough lines, when your lines are busy and how effectively are people answering calls. We offer three call [...]

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On June 9th, 2011, posted in: Uncategorized by declan

Headsets

Research has proven that the use of telephone headsets in the work place improves the health and well being of the office worker. Office workers who do not use a headset suffer from neck and back ache as a result of balancing a phone between their shoulder and ear whilst trying to multi-task are less [...]

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On June 9th, 2011, posted in: Headsets by declan

Music On Hold

WHY GIVE YOUR CUSTOMERS THE SILENT TREATMENT When someone calls your company there are a number of ways that you can handle their call if they have to wait to speak to someone. You can give them the silent treatment You can play them a special arrangement of classical music You can tell them about [...]

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On June 9th, 2011, posted in: Uncategorized by declan

Panasonic

Panasonic has been a market leader in the Business Telephone Industry for over 20 years. The latest product line-up offers high quality office communications solutions for a broad range of business applications, from simple analogue systems through to advanced IP based Network Communications Platforms Why choose Panasonic? Panasonic Phone Systems are well known for their [...]

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On June 9th, 2011, posted in: Panasonic Telephone Systems by declan

Telrad Advanced IP

The AdvanceIP systems offer you the best in voice and data communications today and, with their state-of-the-art data technology, provide the platform from which to plan sophisticated data communication applications for tomorrow. Telrad Advanced IP Systems Telrad Connegy has been successfully designing and manufacturing telecommunications systems for almost half a century. Designed and built using [...]

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On June 9th, 2011, posted in: Telrad Telephone Systems by declan